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Module
10 |
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Accuracy
/ Completeness
of News Coverage |
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Another concern has to do with the degree to which reports are
accurate and complete. In the PBS
program Local News, the television news station staff
met together on a regular basis in order to share their perceptions
of an event, sharing that insured that different perspectives were
applied to a story and that the information collected was accurate.
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In Local News, this technique was used in several news
meetings as WCNC team members shared their opinions and discussed
the dynamics of the desegregation issue in each of their communities.
By so doing, the team was better able to understand the hearts
and minds of the people they were covering. Such meetings may
also alert reporters to their own misconceptions and biases, and
give them ideas about how to approach a community that may, at
first, seem inaccessible. In covering ethnic communities, one
of the biggest challenges is finding an angle that goes beyond
the superficial. “... A journalist needs powerful tools —
the strong narrative, the increased sophistication, the kind of
sensitive and honest reporting that peels another layer off the
onion,” says CJR.
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Another related issue has to do with the degree of balance—the
extent to which different perspectives or sources are include so
that there is a “balanced” understanding all sides of
an issue. Again, however, it may be difficult to achieve such balance
when certain people with different, alternative perspectives may
not have the right or the power to speak on an issue. It is often
the case that in national stories, government officials, think-tank
spokespersons, or familiar spokespersons (often white males) are
far more likely to be quoted than people outside of institutions
of power.
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In Local
News, the station often presented these events over others
because of their visual appeal to audiences who prefer such content:
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Crime reporting has risen dramatically in newsrooms across America,
and some studies suggest viewers want more of these stories. Mediascope,
a non-profit media research and policy organization, released
a report in which it stated, “Market research suggests that
stories of crime and violence increase newscasts’ ratings.”
This finding drives news directors to deliver more crime-related
stories to their audiences. As fascinating as crime may be for
some viewers, is it right that a local news station air the gory
details of a tragic event, possibly jeopardizing an ongoing police
investigation, and violating suspects’ rights? How much does the
public need to know?
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For reporters, the struggle over how far to pursue a story may
present serious ethical and even moral complications. Investigative
reporting, on any level, requires asking invasive and sensitive
questions of people who may not want their privacy invaded. In
one episode of Local News, reporters Alicia Booth and Glenn Counts
are assigned to report the story of a young boy who was murdered.
Back in the newsroom, pressure was laid on staff to comb the affected
community and gather leads and sound bites. The strong need among
stations to compete for viewers and ratings compels news directors
to push reporters to their field research limits.
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One limitation of these brief, visual reports on highly visual,
dramatic events is that there is often little or no contextual analysis
of causes/institutional factors shaping events. Thus, audiences
acquire little analysis of the influences of poverty, homelessness,
unemployment, or lack of education on crime. As noted in Module
5 on media representations, audiences may then perceive urban areas
as crime-ridden and dangerous. |
They may also not acquire an understanding of and knowledge about
a range of different issues in terms of the larger factors and forces
shaping those issues — education, the environment, economic
development, housing, health care, etc. As voters who need to be
informed citizens making decisions about candidates’ stands
on these issues, they may be more likely to respond to candidates’
personality or celebrity image than to their positions on various
issues. |
Events are also framed in terms of a dramatic, narrative form
that highlights conflicts or tensions, the “narrativization”
(Fairclough, 1995). By framing events in a narrative form, the focus
is primarily on dramatizing events for the purpose of engaging or
entertaining audiences. |
Events are also linked to visual content, requiring reporters
and editors to decide on what visual material provides the most
effective representation of an event or analysis. Students could
analyze how broadcasts use visual content to portray concepts or
ideas, in some cases, oversimplifying these concepts or ideas. Click here for
an analysis of how visuals are used in the news.
|
It is also assumed that immediacy and portraying an event as
“live,” enhances the quality of a news broadcast or
coverage of an event. News programs often promote themselves in
terms of their capacity to capture “up-to-the-minute”
or “breaking” news as soon as certain events occur.
The assumption that immediacy necessary results in being well-informed
about an event may be problematic in that often initial impressions
or “live” interviews “on the scene” may
not necessarily result in the most thorough, comprehensive understanding
of an event. Careful investigation of an event often takes days
of shifting through evidence and interviewing people. |
An
analysis by Wally Dean, “Branding Lite,” by the Local
TV News Project – 2002, a project involving studies of
local news broadcasts,
examined the uses of “branding,” a practice of continually
alerting audiences of “breaking news.” |
Amid 24-hour cable and the news crawl, stories journalists once
labeled “Developing Story” are now “Breaking News.”
Indeed, the data show that stations more often give major “breaking
news” treatment to events that are, in fact, commonplace.
In this year’s study, when dealing with spontaneous news events
— as opposed to “daybook” stories — reporters were almost
three times more likely to be on-scene at an everyday incident
(28 percent), like a car accident, as they were to be covering
significant breaking events (10 percent), such as a sniper shooting.
And for all that breaking news has become a marketing brand for
stations and a priority for their newsrooms, genuine breaking
news — covering an unplanned event as it unfolds — accounts for
a tiny percentage of news content, just 2 percent of stories.
That amounts to one story a week.
A similar kind of hyperbole is evident, though less common, in
investigative reporting.
While three quarters of news directors say they do investigative
work, a significant number of newsrooms affix the label “investigative”
to such pressing public dangers as mold and dog food.
A look at station Web sites reveals that one newsroom dispatched
its I-Team to report on “The cold, hard, facts about soft
serve yogurt,” and “A camera that can see through clothes.”
At another station, a five-person I-Team churned out stories on
“Spray-on Makeup," “Hair Cloning,” and “Tongue
Piercing.”
Sometimes, the “investigative” label was applied to
spot news simply because a station sent a reporter from its investigative
unit to cover it. One station’s Web site, for instance, boasts
how its “Investigative Reporter” revealed “Twelve
arrested at ‘Swingers Bar’” and “Pitbull bites boy’s
diaper, kills his dog.”
This is branding lite.
The research team felt that the mislabeling of the term “investigative”
is the significant exception in local TV news rather than the
rule. A review of the investigative work described by news directors
in the survey data and a review of those stations’ Web sites suggest
that serious investigative work outweighed the faux by better
than two to one.
But even the best journalists are affected by the false branding
efforts of a few.
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Real breaking news refers to something important happening right
now. Genuine investigative journalism adds a dimension beyond disclosure;
it engages the public to come to judgment about something that the
news organization feels may be wrong, or at least important and
needing scrutiny. |
Click here for an article on how WCCO frequently uses the concept of “breaking news.”
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Consistent with the question as to what constitutes the significance
or relevance of these dramatic, visual stories, stations may consider
whether or not they actually contribute to the larger good of the
community. One station in Austin, Texas now considers the extent
to which certain events are relevant to the community as opposed
to a story’s sensational appeal. |
One aspect of television news is the continuous flow of reporting
carefully organized and editing according to defined segments. Audiences
may therefore become caught up in the flow of on-going events, often
focusing on the visual display of images, as well as a use of bulleted
lists, graphics, and sound effects.
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This rapid-fire delivery often leaves little or no time to reflect
on the content or implications of the information provided. In conducting
their analyses of the 12 minutes of local news, students also often
report that they have little opportunity to reflect on the information
provided to them in any thoughtful, systematic manner.
|
Another key component of television news is the role of the anchor
person(s), frequently a male and a female. These anchor persons
assume a celebrity status in the community and are often the focus
of stations’ promotional campaigns. The anchors frequently
address the audience as “you” and maintain direct eye
contact with the audience, attempting to build a rhetorical bond
with the audience. They also engage in “happy-talk”
banter with co-anchors or other reporters as a form of entertainment.
Audiences may also judge the anchor in terms of personality or style,
as opposed to their primary function of simply reading news copy.
This contrasts with the traditional role of the host on PBS Newshour,
NPR’s All Things Considered, or the BBC News. |
Correspondents function as extensions of anchor, who “report
in” to the anchor “on the scene.” These correspondents
capture witnesses or interviewee’s perspectives on events,
often selecting those who provide the most effective sound-bite
quotes for the brief 1-3 minute stories. This raises questions about
how and why certain interviewees may be selected and who those interviewees
may represent. In some cases, as in 60 Minutes news documentary
shows, interviewees may be put “on the spot” by questions
that they attempt to evade or not answer, creating a dramatic tension
between their elusive non-verbal behavior on the screen and their
words.
|
The Newsroom [ PBS’s Local News — requires
Flash plug in ]
|
NewsLab.org [ Analysis of TV news ] |
News interviews. The nature and quality of news interviews
varies considerably. In local news, while an actual interview may
have lasted ten minutes, only 40 seconds of that interview ends
up in a story. This provides little sense of context, alternative
perspective, or an interviewee’s beliefs and attitudes about
a topic or issue. In contrast, interviews with authorities, politicians,
or experts on the PBS NewsHour may last for 10 or 15 minutes, providing
more opportunities for interviewees to express their ideas and opinions.
| Click here for examples of extended interviews on the NewsHour.
|
The quality of interviewer questions may also influence the quality
of the interview data. Reporters who are able to pose follow-up
questions in a tactful manner may elicit more information than with
a series of different, unrelated questions. Some reporters, particularly
on “investigatory” news programs, may pose leading “why-are-you-beating-your-wife?”
questions that box in interviewees, who may then appear embarrassed
or guilty of actions they may not have committed. |
For further reading:
| Clayman, S., & Heritage, J. (2002). The news interview:
Journalists and public figures on the air. New York: Cambridge
University Press. |
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