ACRL 9th Annual Conference
"The User is the Expert"
R.Dickstein, A.Loomis, & J.Veldof

User-Centered Design Bibliography

Project Sites:

    University of Arizona Library Web Design Project
    University of Minnesota Libraries Web Design Project (incl. web sites on usability/interface design)
    University of Minnesota Online Tutorial Project
    University of Wisconsin-Madison Libraries' Web Redesign Project



Abels, Eileen G. and others. "Identifying User-Based Criteria for Web Pages." Internet Research: Electronic Networking Applications and Policy 7 (1997):252-262.

Allen, Bryce L.  Information Task: Toward a User-Centered Approach to Information Systems. San Diego, Calif.: Academic Press, 1996.

Caswell, Jerry V. "Building an Integrated User Interface to Electronic Resources."  Information Technology and Libraries 16 (June 1997): 63-72.

Connaway, Lynn Silipigni and others.  "Online Catalogs from the Users Perspective: The Use of Focus Group Interviews." College & Research Libraries 58 (September 1997): 403-420.

Diaz, Karen. "User Success in a Networked Environment." RQ 36 (Spring 1997): 393-407.

Dickstein, Ruth and others. "Testing for Usability in the Design of a New Information Gateway."  Paper presented at Living the Future2, Tucson, Arizona, April 1998. [Online]. <http://dizzy.library.arizona.edu/library/teams/access9798/lft2paper.htm>

Dumas, Joseph C. and Janice C. Redish. A Practical Guide to Usability Testing. Norwood, NJ: Ablex Publishing Co., 1993.

Eliasen, Karen and others. "Navigating Online Menus: A Quantitative Experiment." College & Research Libraries 58 (November 1997): 509-516.

Fowler, Susan. "Appendix B: Usability Test." In GUI Design Handbook. New York:  McGraw Hill, 1998.
 <http://www.fast-consulting.com/appb.htm>

Garlock, Kristen L. and Sherry Piontek. Designing Web Interfaces to Library Services and Resources. Chicago: American Library Assoc., 1999.

Gillespie, Joe. Web Page Design for Designers. [Online]. <http://www.wpdfd.com/wpdhome.htm>

Glitz, Beryl. "The Focus Group Technique in Library Research: An Introduction." Bulletin of the Medical Library Association 85 (October 1997): 385-90.

Johnson, Debra Wilcox. "Focus Groups." In The Tell it! Manual: The Complete Program for Evaluating Library Performance. Chicago, Ill.: American Library Assoc., 1996. Pp. 176-87.

Kuniavsky, Mike. (8 April 1998). Hotwired.com: Why User Testing Is Good.  [Online]. Wired Digital Inc.
<http://www.hotwired.com/webmonkey/98/14/index3a.html>

Loomis, Abigail and Lee Konrad. "Getting Students 'CLUED' into the Library: Developing a Multimedia Instruction Package for Undergraduates." In Theory and Practice. Proceedings of the 25th Annual Conference of LOEX. Ann Arbor, Mich.: Pierian Press, 1998. Pp. 29-33.

Loomis, Abigail and Deborah Fink. "Instruction: Gateway to the Virtual Library." In The Virtual Library: Visions and Realities. Edited by Laverna Saunders. Westport, Conn.: Meckler, 1993. Pp. 47-69.

Martin, Alexander and David Eastman. The User Interface Design Book. New York:  John Wiley and Sons, 1996.

Nielson, Jakob.  "Finding Usability Problems through Heuristic Evaluation," In Conference Proceedings on Human Factors in Computing Systems, 1992. Reading, Mass.: Addison-Wesley, 1992. Pp. 373-80.

Nielson, Jakob. Usability Engineering. Boston, Mass.: Academic Press, 1993.

Nielsen, Jakob. useit.com: Jakob Neilsen's Website (Usable Information Technology). [Online].
<http://www.useit.com>

Neilsen, Jakob and Darrell Sano. (1995). "SunWeb: User Interface Design for Sun Microsystem's Internal Web." [Online]. Sun Microsystems. <http://www.sun.com/sun-on-net/uidesign/sunweb>

Norman, Donald A. Design of Everyday Things. New York: Doubleday, 1990.

Rubin, Jeffrey. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. New York: Wiley, 1994.

Sachs, David and Henry Stair, 1997. 7 Keys to Effective Web Sites. Saddle River, NJ: Prentice-Hall, 1997.

Shneiderman, Ben. Designing the User Interface: Strategies for Effective Human-Computer Interaction. 3rd ed. Reading, Mass: Addison Wesley Longman, 1998.

Spool, Jared. Web Site Usability: A Designers' Guide.  North Andover, Mass.:  User Interface Engineering, 1997.  <http://www.uie.com>

Valentine, Barbara. "Undergraduate Research Behavior: Using Focus Groups to Generate Theory." Journal of Academic Librarianship 19 (November 1993): 300-4.

Veldof, Jerilyn and others. "Chauffeured by the User: Usability in the Electronic Library." Journal of Library Administration 26 (1999): 115-40.

Widdows, Richard and others. "The Focus Group Interview: A Method for Assessing Users' Evaluation of Library Service." College and Research Libraries 52 (July 1991): 352-59.

Young, Vicki. "Focus on Focus Groups." College and Research Libraries News, no. 7 (July/August 1993): 391-94.
 



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Last Updated: 4/2/99
Contact: J.Veldof
 
 

 

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